our matcha
frequently
asked.
how much caffeine is in a cup?
a 2 g serving contains roughly as much caffeine as a small espresso, released more gradually thanks to l-theanine.
what’s the difference between am and pm products?
am products are made for mornings with momentum: ceremonial matcha with calm, focused energy. pm products are low in caffeine or caffeine free, made for evenings at ease.
how long does a tin last?
a 30 g tin makes about 15 cups, a 100 g tin about 50.
how should i store my matcha?
keep it tightly sealed in a cool, dry place away from light, heat and moisture.
is your matcha lab tested?
yes. every batch is tested by an independent lab. you’ll find the results on each product page.
orders
orders &
shipping.
how long does shipping take?
fast. every order is packed and shipped the same working day, so your matcha is on its way within hours. delivery time depends on your country: you’ll find the rates and delivery times per country on our shipping page, and you’ll get a track & trace link as soon as your parcel leaves.
do you ship outside the eu?
we ship across the eu and to norway, all tracked. see every country, rate and delivery time on our shipping page.
when is shipping free?
shipping is free from €40 in the netherlands and belgium, and every order ships the same day. rates for other countries are on our shipping page.
can i return my order?
you’ll find how returns work in our refund policy. questions? contact us.
subscribe & save
subscriptions.
how does a subscription work?
choose subscribe on a product page and your matcha arrives on your schedule, with a discount on every delivery.
can i pause or cancel my subscription?
yes, you can pause your subscription any time from your account. want to stop? you can cancel from your account as well.
do you supply cafés and stores?
yes. we work with cafés, restaurants, gyms and stores. apply for a partner account.
i’m already a partner. where do i order?
log in to the partner area to order, reorder and download your invoices.
